Terms of Service

About these terms

These terms apply to www.lindsaymastro.com and its related sites, including speaking.lindsaymastro.com, alchemy.lindsaymastro.com, readings.lindsaymastro.com, pattern.lindsaymastro.com, and contact.lindsaymastro.com (together, "the sites"), and to services booked through them. The sites and services are provided by Lindsay Mastrogiovanni, doing business as Lindsay Mastro ("we," "us," or "our"). By using the sites or booking a service, you agree to these terms.

Information on the sites is general, not professional advice

Content on the sites, including articles, talks, assessments, and resources, is for general information and education. It is not legal, financial, tax, medical, or mental health advice, and it does not create a professional or attorney-client relationship. Employment laws vary by state and change often. For decisions about your specific situation, consult a qualified professional, such as an employment attorney.

Speaking, workshops, and consulting

Keynotes, workshops, podcast appearances, and consulting engagements are confirmed in a separate written agreement or invoice. If that agreement conflicts with these terms, the agreement controls.

Coaching

Coaching, including Leadership Alchemy, is not therapy, counseling, or medical treatment, and is not a substitute for care from a licensed professional. You are responsible for your own decisions and results. We do not guarantee any particular outcome.

Readings

Intuitive readings are offered for personal insight and reflection. They are not a substitute for medical, legal, financial, business, or mental health advice, and no specific outcome is promised. Readings are offered only to adults 18 and older.

Bookings, payments, and refunds

• Prices, payment timing, and what is included are listed on each offer or in your agreement or invoice. We may change prices for future bookings at any time.
• Payment is due as stated at the time of booking. A session or service may not be scheduled until payment is received.
• To reschedule a session, please give at least 48 hours' notice. Sessions missed without notice may not be refunded or rescheduled.
• Unless an offer or agreement says otherwise, payments are non-refundable. Any refund is at our discretion. If we end a service early, we will refund any prepaid, unused sessions.

Confidentiality

We keep what you share in sessions confidential, except where disclosure is required by law, ordered by a court, or necessary to prevent harm to you or others.

Communications

By contacting us or booking a service, you agree to receive communications from us by email, phone, text, or video call. Online communication carries some risk, and you accept that risk when you choose to use it.

Use of the sites

You agree to use the sites lawfully and not to interfere with their operation or security. We may limit or end access to the sites at any time, without notice.

Intellectual property

All content on the sites, including text, frameworks, assessments, graphics, photos, and videos, belongs to Lindsay Mastrogiovanni or is used with permission, and is protected by copyright and trademark law. How Work Works™ is a trademark of Lindsay Mastrogiovanni. You may view and share content for personal, non-commercial use with credit. You may not copy, resell, or create derivative works from it without written permission.

Links to other sites

The sites link to other websites and third-party services. We are not responsible for their content, policies, or practices.

Disclaimer and limitation of liability

The sites and their content are provided "as is," without warranties of any kind. To the fullest extent allowed by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the sites or services. Our total liability for any claim related to a service will not exceed the amount you paid for that service.

Indemnification

You agree to hold harmless and indemnify Lindsay Mastrogiovanni from claims arising from your misuse of the sites or your violation of these terms.

Governing law

These terms are governed by the laws of the State of New York, without regard to conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Onondaga County, New York, and you agree to their jurisdiction.

Changes to these terms

We may update these terms from time to time. The "last updated" date at the top shows when they last changed. Changes do not affect services already paid for unless you agree.

General

If any part of these terms is found unenforceable, the rest stays in effect. These terms, together with any written agreement for a specific service, are the entire agreement between you and us about the sites and services.

Contact

Lindsay Mastrogiovanni
Central New York
lindsay@consciousgroup.co